A non-refundable fully redeemable deposit is required to secure your booking and confirm your reservation.
Your appointment is very important to us and it is reserved especially for you. We understand that sometimes schedules adjustments are necessary; therefore, we respectfully request at least 48 hours notice for cancellations.
No shows and last minute cancellations affect our business and our clients due to high demand of customers wanting to book an appointment at Rumbie & Co.
Cancellations at least 48hrs prior appointment will result in loss of the $50 deposit. Cancellations within 48hrs of booking will be charged full price of appointment.
Failure of payment, will not be able to re book until payment is received.
Moyo Australia Pty Ltd ACN 611186657 trading as Rumbie & Co (Rumbie & Co) is committed to protecting the information about you that we collect, store and use when you provide it to us on our website: www.rumbie.co (Site).
We manage your information in accordance with the requirements of the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth).
1. Personal information collection and use
Rumbie & Co collects personally identifiable information about you, being:
your contact information including email address; and
2. What we do with your personal information
We collect, hold and use your personal information for the following reasons:
assist us in providing services to you;
contact you or respond to your queries;
tailor your experience of the Site and our communications to you;
to advertise our services and the Site;
for our internal administrative, marketing and planning requirements;
to compile and report statistics, with all the relevant personal and/or proprietary information de-identified prior to the completion of such statistics; and
for purposes that are expressly permitted under any agreement with you.
3. To whom will Rumbie & Co disclose my personal information?
From time to time, we may disclose your personal information (on a confidential basis) to agents and others that we use in the ordinary operation of our business, billing, marketing and promotion, user experience research and surveys, Site hosting and support and maintenance. We will only disclose your information to the extent required for the purpose of the third party providing services contracted to us so that we may service you.
Your personal information will never be sold to any third party.
Personal information that we collect from you will be stored in servers located in Australia
4. Site User Tracking Experience
We may use tracking software to review and improve your experience of our Site.
In particular, we may use Google Analytics Advertising products: Re-marketing with Google Analytics and Google Analytics Demographics and Interest Reporting. Google Analytics collects data about our site traffic via Google Advertising cookies and anonymous identifiers. Data collected via these Google products is not linked with any personally identifiable information you submit while on our Site. If you wish to opt out of the Google Analytics data collection, you may do so on Google’s Site at https://tools.google.com/dlpage/gaoptout/.
We may use local storage objects (LSOs) such as HTML5 to store content information and preferences.
5. Social media features
6. Protecting and maintaining personal information
We will take all reasonable steps to protect the information we hold about you from unauthorised access, use and disclosure, however we cannot guarantee that our systems and stored data will be completely free from third party interception or are free from corruption.
Some parts of the Site are not protected by any form of encryption to protect information you send from your computer to us over the internet. Further, no method of transmission over the internet, or method of electronic storage, is 100% secure. In light of this, we cannot ensure or warrant, and do not warrant, the security or privacy of your personal information, including payment and account details. You transmit this information at your own risk.
If you use our Site to link to another site we encourage you to view their terms and conditions of use, privacy policies and security statements before disclosing any of your personal information on those sites.
7. Accessing personal information
It is your responsibility to advise us of any changes to your personal information to ensure we can keep our records accurate and up to date. If you wish to access the information we hold about you, or make a request to have your details changed, please email firstname.lastname@example.org If you don’t want us to use your personal information in a particular manner, or at all, let us know. We’ll do our best to observe it, subject to our obligations at law.
8. If you have concerns